Frequently Asked Questions
Everything you need to know about shopping with Shop Chunks
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order?
Yes! Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
Shop Chunks is committed to ethical fashion. We work closely with manufacturers who prioritize recycled fabrics and fair labor practices to minimize our environmental footprint.